- Why was my court filing rejected?
- Most e-filing rejections are mechanical formatting problems, not problems with your case: the PDF isn't text-searchable (a scan with no OCR layer), it still has live fillable form fields, the page size isn't exactly 8.5×11 inches, the file is over the court's size cap, it's password-protected, or it contains scripts or hidden layers. docu detects each of these and fixes what it can automatically.
- How do I make a scanned PDF text-searchable for court?
- Courts like CM/ECF, NYSCEF and California require text-searchable PDFs. docu runs OCR on scanned pages entirely in your browser and adds an invisible, searchable text layer beneath the image, so a clerk can select and search the text while the page still looks identical.
- How do I flatten a fillable PDF form for e-filing?
- Interactive AcroForm fields are the #1 cause of CM/ECF upload rejections. docu flattens form fields, annotations, and optional-content layers into the page so the document is final and prints exactly as filed — no separate Acrobat license needed.
- What page size and margins do courts require?
- Nearly every court requires US Letter, exactly 8.5×11 inches (612×792 points); an oversized page makes the court's electronic stamp illegible and triggers an automatic rejection. docu normalizes Legal, A4, and oversized exhibit pages to Letter without clipping your content.
- My PDF is too large to file — how do I shrink it?
- Court portals and email have hard size caps (often 25–50 MB). docu downsamples oversized embedded scan images to bring the file under your court's cap while keeping every page intact, and re-checks the result so you know it fits.
- How do I remove a password or security from a court PDF?
- Clerks can't open password-protected or encrypted filings. docu detects encryption up front and guides you to unlock it in your PDF reader (or print it to a fresh PDF), then re-upload — it never hands back a corrupted file.
- Does my document get uploaded to a server?
- No. The entire diagnosis and repair — OCR, flattening, resizing, compression, certificate — runs in your browser. Your document's bytes never leave your device; only your sign-in and a small status check touch our server.
- Which courts and e-filing systems does docu support?
- docu ships court-specific rule profiles for U.S. Federal CM/ECF, New York NYSCEF, California (Rule 8.74 / Odyssey), Texas eFileTexas (Odyssey), and Florida ePortal, each citing the authority behind every requirement.